Sylvia Moritz is an IT Learning and Technology Specialist at Fross Zelnick Lehrman & Zissu, P.C., where she provides technical training and development. She has been preparing for this position for over 25 years. Sylvia is experienced in developing high-level training for MS Office products, Litera products, and team building. She has provided technical training to help attorneys, paralegals and staff become more knowledgeable, productive and efficient. Sylvia has also worked as a System Coordinator at New York Presbyterian Hospital, where she supported managers and helped them run their departments more effectively. In addition, Sylvia has experience as a Training & Development (Capabilities Development Management)/Marketing and Special Projects Coordinator at Cowan, Liebowitz& Latman, P.C., where she developed and provided technical training resulting in a 25% increase in attorney technical proficiency and a 15% increase in staff proficiency. She has also facilitated the firm-wide upgrade from MS WORD 2003 to a matter-centric document management system and MS OFFICE 2007, including needs assessments, skills assessments, and training programs. Sylvia has a Bachelor of Science in Information Systems from the University of Phoenix and an MBA in Marketing from The Johns Hopkins University - Carey Business School. Sylvia is skilled in computer literacy, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, win-win vendor relationship development, practical and sustainable problem solutions, Softwise/Innova Administrator, and web management using Wordpress.